Last week the statement by Michael O'Leary of Ryaniar, saying that within 5 years airlines will offer free flights,
as revenue will come from passengers gambling while on the plane, was
breaking news on some web logs and web sites (yeah I am late again with
this story).
O'Leary (it remains unclear whether he had too much
Guiness when making his statement) said that introducing lottery scratch
cards had shown that passengers were bored and looking for
entertainment. O'Leary further believes that "entertainment is where the
real money will be made in the future". So he launched the idea to give
away free airline tickets, as money should be made by offering gambling
through mobile phones
This sounds so much like the investment thesis I discussed in my posting
on a Web 2.0 business model: you give away something for free, hoping
to get back something valuable for free that was once expensive. Ryanair
is expecting to trade seats in their air planes, for extra revenue that
will exceed the revenue that will come from selling tickets for those
seats. Will this work? Will Ryanair, that gained market share by taking
on a different business model than their competitors (low margins, low
service versus high margins, high service), succeed in expanding their
market share?
It can go either way I think: either the Ryanair
case will prove that the investment thesis on which Web 2.0 is based can
work in reality, or it will show that in the beginning people will get
interested because something is free, but once they find out it will
cost them money (maybe even more than just buying a ticket) anyhow, they
will lose interest and go for the safe bet (no pun intended ;-) ).
Maybe it will only attract the kind of people you do not want to be on
the plane with, but I must admit that I find it quite interesting what
Ryanair is trying. At least it shows that they dare to be creative when looking for new ways to increase their revenue.
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